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Privacy Policy

  • Niche Pharma Limited (referred to as “we,” “our,” or “us”) is fully dedicated to safeguarding the privacy of individuals who visit our website, nichepharma.co.nz (“Website”). We place great importance on maintaining the confidentiality of personal information.
  • The purpose of this Privacy Policy is to provide you with clear information regarding the collection, use, and sharing of your information by us and/or other entities. It also outlines your choices concerning the collection, use, and distribution of such information, as well as your ability to access or correct it. We have implemented robust security measures to ensure your privacy is protected.
  • By accessing the Website or using any of our services, whether through a mobile phone, tablet, smartphone, PC, or any other means, you are acknowledging your acceptance and agreement to be bound by this Privacy Policy.
  • Changes to this Privacy Policy

Frequently Asked Questions

What personal information do we collect and why?

At Niche Pharma, we may collect personal information from you directly when you use our Website, contact us over the phone, or communicate via letter or email. The personal information we may collect includes your first and last name, mailing address, telephone number, and email address.

Rest assured that we will only use and disclose your personal information for the purposes for which it was collected, as well as in compliance with applicable laws. These purposes may include:

  • Responding to your queries, comments, or complaints and providing customer service support.
  • Administering our Website services, processing searches, and fulfilling requests for information about our products or services.
  • Maintaining and improving our business systems, including testing and upgrading them.
  • Monitoring, reviewing, and enhancing our products and services, as well as communicating with you about them.
  • Carrying out administrative tasks and internal record keeping.
  • Complying with relevant laws and regulations.
  • Informing you of any specific purpose at the time of collecting your personal information.

Additionally, we may contact you for market research purposes or to provide marketing information about new products, services, special offers, and promotions. Rest assured, we will always give you the opportunity to opt in and opt out of receiving such content.

Please note that if you choose not to submit your personal information to us, we may not be able to provide you with the requested services, products, or information you seek.

To better understand traffic patterns and improve our Website, we utilise website measurement software and systems. These tools anonymously aggregate website statistics, including page views, unique visitors, time spent on the site, and common entry and exit points.

Periodically, we may conduct random anonymous surveys to gather additional information about our users. Participation in these surveys is entirely voluntary.

We are committed to protecting your privacy and handling your personal information responsibly. Should you have any concerns or questions about our Privacy Policy, please don’t hesitate to reach out to us.

Do we share or disclose personal information?

To fulfil the purposes outlined, we may disclose your personal information as follows:

  1. To our suppliers, contractors, service providers, content providers, agents, and business partners who assist us in administering the Website.
  2. To organisations or agencies that provide services to us, such as advertising agencies, promotion agencies, and consumer research agencies.
  3. To our professional advisers who offer their expertise and guidance.
  4. To entities hosting or maintaining data centres, service platforms, infrastructure, and systems on behalf of Niche Pharma Limited, where personal information may be processed or stored.
  5. In the event of a transfer of our assets or business (or any part of it), to the acquiring entity.
  6. Where you have provided explicit consent.
  7. As required or authorised by law.

We take reasonable measures to ensure that any individuals or organizations receiving personal information from us are committed to protecting its privacy. It’s important to note that some of these recipients may be located outside of New Zealand. Additionally, our Website and systems may be hosted on servers situated outside New Zealand.

In promotional activities, the names and cities of winners may be published in accordance with the specific terms and conditions of each promotion.

How do we protect your personal information?

At Niche Pharma, we prioritise the security of your personal information and employ reasonable measures to safeguard it against potential risks such as loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, we would like to remind you that while we take every reasonable care to protect your information, it’s important to note that the Internet is not entirely secure. Therefore, we cannot provide a complete guarantee or warranty regarding the security of information transmitted to us electronically via our Website.

How can you access and correct your personal information?

If you discover any inaccuracies in your personal information or need to make changes or verify the information we hold, please reach out to us using the contact details provided in the “Questions, Comments, or Contact Us” section below.

Please note that in cases where you request specific details of your personal information that may not be readily accessible, we may apply a reasonable fee to cover the cost of accessing or retrieving that information. It is important to acknowledge that there are situations where we may not be obligated to provide access to certain information. However, if we deny access, we will provide you with an explanation for our decision.

For how long do we hold personal information?

We retain your personal information for the duration required to fulfil the purpose for which it was collected.

Questions, Comments or to Contact Us

If you have questions or comments about this Privacy Policy, or you wish to access or make changes to your personal information, please contact the New Zealand privacy officer on 0800 423 823, or email sales@nichepharma.co.nz or at 9 Cockle Place, Stillwater, Auckland.

Changes to this Privacy Policy

To ensure transparency and keep you informed, we reserve the right to update this Privacy Policy periodically. Any changes made to the Privacy Policy will be promptly posted on the Website. We recommend regularly visiting the Website to stay up-to-date with the latest terms outlined in our current Privacy Policy.